1. What grades of stainless steel do you offer?
We provide a wide range of stainless steel grades to meet various needs:
* 201, 202, 304, 316, 410, 409, 430, 420, 321, and 904L. Each grade offers unique properties such as corrosion resistance, heat
resistance, and strength suitable for a variety of applications.
2. What types of finishes are available for the stainless steel coils?
Our coils are available in the following finishes:
* 2B Finish: Smooth, matte, and widely used for general purposes.
* BA (Bright Annealed) Finish: Shiny, reflective finish, ideal for decorative applications.
* Mirror Finish: High-gloss finish, perfect for high-end applications requiring a sleek, reflective surface.
3. Are the stainless steel coils available in both hot-rolled and cold-rolled forms?
Yes, we offer both hot-rolled and cold-rolled options. Hot-rolled coils are suitable for structural applications, offering
strength and durability, while cold-rolled coils have a smoother surface and are ideal for precision use and aesthetic
applications.
4. Can I get custom sizes or thicknesses for my order?
Absolutely! We provide custom sizes, thicknesses, and widths tailored to your specific project requirements. Please contact us
with your exact needs, and we will provide you with a customized solution.
5. How can I request a sample before placing an order?
We offer free samples for you to assess the quality of our products before committing to a bulk order. Please reach out to us
directly via Alibaba or our contact details to request a sample.
6. What is your lead time for delivery?
Our typical lead time is 15 to 21 days depending on the order size and destination. We work with trusted logistics partners to
ensure prompt and secure delivery.
7. How are the stainless steel coils packaged for shipping?
Our coils are securely packaged to prevent damage during transit:
* Coils are wrapped in protective film.
* Packed in wooden pallets or metal drums for safe handling.
* Customized packaging is available on request for large orders or special requirements.
8. What shipping methods do you offer?
We offer a variety of shipping options, including sea freight, air freight, and land transport, depending on your location and
order urgency. After shipment, we provide you with a tracking number to monitor the progress of your order.
9. What payment terms do you accept?
We accept various payment methods, including:
* Alibaba Trade Assurance (for secure transactions)
* T/T (Telegraphic Transfer)
* L/C (Letter of Credit)
Please contact us for specific payment terms based on your order volume and preferences.
10. Do you offer bulk orders?
Yes, we specialize in bulk orders and offer competitive pricing for large quantities. If you need a bulk order, contact us for a
customized quote and we’ll be happy to assist.
11. Is there a warranty on your products?
Yes, we offer a warranty against manufacturing defects. If you receive a product with any quality issues, please contact us, and
we will resolve the issue promptly.
12. How do I track my order once it’s shipped?
Once your order has been dispatched, we will provide a tracking number. This allows you to track your shipment in real-time and
stay updated on its status until delivery.
13. How do I place an order?
To place an order, simply send us the following details:
* Stainless steel grade (e.g., 304, 316, etc.)
* Finish type (2B, BA, Mirror)
* Thickness, width, and quantity you need. We will then provide a quote and guide you through the payment and delivery process.
14. Can you help with international shipping and customs clearance?
Yes, we handle international shipping and can assist with customs clearance to ensure that your order arrives smoothly at your
destination. We work with trusted logistics partners to manage the entire shipping process.